0845 319 5888


      FREE             DIAMOND


0845 319 5888


Frequently asked questions - gold jewellery & coins

1. What kind of gold do you accept at UKDiamondBuyers?

We will buy your gold in any condition. We buy unwanted, broken, damaged, dirty or tarnished gold. We will buy yellow gold, white gold , rose gold ,three coloured Gold. We will buy gold of any carat purity. We also buy Hallmarked silver, and platinum . We will buy any quantity, large or small.


2. I don't know what purity/carat of gold I have

No problem ! we will look at it and assess it. If it's Hallmarked then we will point the Hallmarks out to you and explain them, if not, we will test the gold using our specialist gold testing kit and confirm the purity for you.


3. What if I don't know the weight of my gold?

We will weigh your gold on our Precision Electronic Digital Balances. We will weigh each item separately to ensure the best accuracy for you. We will weigh your gold items in either grams or ounces, or both, whichever is your preference.


 4. How much will you pay for my gold jewellery and coins?

Our buying prices are based on the London Bullion Market Fix which changes daily, so our prices are constantly changing.

For a summary of our current buying prices click here


5. Some of my jewellery is set with stones. will you buy it?

We can only buy the gold content of your jewellery and so cannot buy stones. If you give us permission to remove any stones from your jewellery ,then we can weigh the gold accurately and we can buy the gold. The stones will be returned to you. However, we cannot guarantee to remove the stones without damaging the gold item and the stone itself. Please consider carefully if you want this item to be included in your items for sale. 


6. How quickly do I get paid ?

We will pay you immediately, by which-ever method you choose. We simply require that you sign the declaration included in your Gold Seller Pack.


7.  Do you buy gold plated or fashion jewellery?

No, sorry, we only buy precious metals.


8.  How do I know that your prices are good ?

We constantly monitor the buying prices in the marketplace and we adjust our buying prices accordingly. As we do not have expensive high street retail premises to maintain, and because we deal direct with the gold refinery, our operational costs are much lower than our competitor's ,allowing us to pay you more for your gold.


9. What happens if I don't accept your offer to buy my gold?

In the unlikely event that you do not wish to accept our offer then we will return your items to you at no cost to you. We send all return parcels by Royal Mail Special Delivery which is fully insured - so there really is no risk to you.